shipping & returns

RETURNS AND REFUNDS POLICY

Thank you for shopping KSL. 
If you are not 100% satisfied with your purchase, we’re here to help.
 


KSL SUPPORT
Support is available weekdays 9AM-5PM GMT time at +447481241224 or anytime at info@killerstacklabs.com
. We do our very best to respond to support emails within 48 hours. 

RETURN POLICY
Our products can be returned within 15 days of the original purchase of the product. 
To be eligible for a return, please make sure that: 
The product was purchased within the last 15 days. 
The product is unopened, in its original packaging. 
Apparel must be unworn, unwashed, with tag(s) and in new condition. All t-shirts are FINAL SALE, no returns or exchanges. 
You have the receipt, order confirmation or proof of purchase from killer stack labs.com We are unable to accept returns of purchases made from third party retailers.
Products that do not meet this criteria will not be considered for return. 

SALE ITEMS
Unfortunately items purchased on sale or with a discount code cannot be refunded. Only regular price items can be refunded.

DAMAGED ITEMS
Stuff happens, and if you receive a damaged product, please notify us immediately. 

INTERNATIONAL SHIPMENTS
We cannot be responsible for any customs restrictions, tariffs, or other regulations that may apply in countries outside of the United Kingdom. The responsibility is yours to check to see if your country allows the shipment of products you ordered (or wish to order). Any duties or taxes that may apply to your order are also your responsibility. 
If for whatever reason your order is seized by customs, we will not issue you a refund unless all products are returned to us in the original condition per the return policy above. 

CONTACT US
If you have any questions about our returns policy, please contact us at info@killerstacklabs.com